Shipping Policy

At Reluvi.UK, we are committed to delivering your orders quickly, safely, and efficiently. We are delighted to offer free shipping to provide you with the best shopping experience.

Please review our shipping policy below to understand how we process and deliver orders.

Free Shipping – Enjoy Hassle-Free Delivery

We are pleased to offer free standard shipping on all orders, with no minimum purchase required.

  • Free shipping is automatically applied at checkout—no promo codes needed.
  • Available for all orders within the United Kingdom and selected international locations.

Order Processing Time

  • Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).
  • Once your order is processed, you will receive a confirmation email with your tracking details.
  • Orders placed after 2:00 PM (GMT) will be processed on the next business day.

Estimated Delivery Times

We strive to ensure that your orders arrive promptly. The estimated delivery times are as follows:

United Kingdom

  • Standard Free Shipping: 3-5 business days

International Shipping

We currently ship to select international destinations with free standard shipping.

  • International Free Shipping: 7-14 business days

(Customers are responsible for any applicable customs duties or import taxes.)

Tracking Your Order

All orders include tracking for your convenience. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real-time.

  • Tracking updates may take up to 24 hours to appear after shipping.
  • If you do not receive your tracking details, contact us at support@reluvi.uk.

Shipping Restrictions

  • We do not ship to PO Boxes or military addresses (APO/FPO).
  • Some products may have shipping restrictions due to size, weight, or regulations. If an item cannot be shipped to your location, you will be notified at checkout.

Delays & Lost Packages

While we aim to deliver all orders within the estimated time frame, unexpected delays may occur due to factors such as weather, courier issues, or customs inspections.

  • If your order is delayed beyond the estimated delivery date, contact us, and we will assist you.
  • In the rare event of a lost package, we will work with the courier to resolve the matter as quickly as possible.

Address Accuracy

To ensure a smooth delivery, please provide accurate and complete shipping details at checkout.

  • If you notice an error in your shipping address after placing your order, contact us immediately.
  • We are not responsible for delays or lost shipments due to incorrect addresses provided by the customer.

Contact Us for Shipping Inquiries

If you have any questions regarding shipping, delivery times, or tracking your order, our support team is happy to assist you.

Email: support@reluvi.uk
Phone: +44 7451267244

At Reluvi.UK, we value your satisfaction and are committed to providing a seamless, free, and reliable shipping experience.