Payment Methods & Policies

At Reluvi.UK, we strive to provide a secure, seamless, and hassle-free shopping experience. We accept a variety of trusted payment methods, ensuring that your transactions are safe and convenient.

Please review our payment policies below to understand how we process payments and keep your information secure.

Accepted Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards – Visa, MasterCard, American Express, Discover
  • PayPal – Secure and fast payments with buyer protection
  • Apple Pay & Google Pay – Instant payments via mobile wallets

All payments are processed in GBP (£). If you are purchasing from outside the UK, your payment provider may apply currency conversion fees.

Payment Security

At Reluvi.UK, we take your security seriously.

  • We use SSL encryption to protect your personal and payment details.
  • Your payment information is never stored on our servers.
  • Transactions are securely processed through trusted payment gateways, ensuring complete data protection.
  • We comply with PCI DSS (Payment Card Industry Data Security Standard) for secure payment processing.

Order Verification & Fraud Prevention

To maintain a secure shopping environment, we may conduct verification checks on some orders. If additional verification is required:

  • You may receive an email requesting proof of identity or billing verification.
  • Orders flagged for fraud risk will be temporarily held until verified.
  • If verification is not completed within 48 hours, the order may be canceled, and a full refund will be issued.

We take these precautions to prevent unauthorized transactions and protect both our customers and our business.

Payment Processing & Order Confirmation

  • Once payment is successfully processed, you will receive an order confirmation email.
  • If you do not receive confirmation within 24 hours, check your spam/junk folder or contact us.
  • Orders will only be processed once payment is cleared.

Failed or Declined Payments

If your payment is declined:

  • Ensure that your card details are entered correctly.
  • Check with your bank or payment provider to confirm there are no restrictions.
  • Try an alternative payment method.
  • If issues persist, contact us at support@reluvi.uk for assistance.

Refunds & Payment Reversals

  • Refunds are processed via the original payment method and may take 5-10 business days to reflect in your account.
  • If a payment reversal occurs due to a dispute or chargeback, the order will be canceled.
  • If you believe a charge was made in error, contact our support team for resolution.

Billing & Tax Information

  • All prices on our website are listed in GBP (£) and include applicable taxes unless stated otherwise.
  • International customers may be responsible for additional customs duties or import taxes as per their country’s regulations.

Contact Us for Payment Assistance

If you have any questions or need help with payments, our customer support team is available to assist you.

📧 Email: support@reluvi.uk
📞 Phone: +44 7451267244

At Reluvi.UK, we are dedicated to ensuring a secure and smooth payment experience so you can shop with confidence.